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OUR WORK
Because we chart a course mapped specifically to your needs, every engagement is unique. Explore some of our recent client journeys.
Case Study 01
Satisfied Tummies,
Super Mommies
The Ask
Case Study 1
It’s a universal truth: kids snack. Our CPG client
needed to identify driving forces of snack demand
and fulfillment at the intersection of nature and nurture
to drive new product innovation.
The Action
In each of six global markets, 1,000 mom/kid pairs were interviewed online about their snacking habits. Demographics, lifestyle factors, and behavioral inputs were included in a quantitative segmentation to identify statistically significant “demand factors” at the global and local levels.
The Outcome
Three consistent “need states” emerged as global snacking drivers and were used as a lens for evaluating innovation territories and new concepts; modifications to packaging and messaging were implemented to address differences in local customs and lifestyle.
Case Study 02
When Your #OOTD
Matches Your Sofa
The Ask
Case Study 2
Between 24/7 HGTV, a never-ending stream of Pinterest boards and the booming DIY culture found on sites like Etsy, consumers are more savvy about home décor and design than ever before. Our client, an established home retailer, wanted to refresh their marketing strategy to ensure they were reaching Millennials,
who are especially self-directed in their home décor purchase decisions.
The Outcome
While brand affinity was strong, fresh insight provided a roadmap for the retailer to increase digital marketing efforts, effectively vary marketing messages to resonate with different targets, and to evolve products and merchandising.
The Action
Three new consumer personas were created—leveraging a mix of quantitative survey data and secondary data—that identified style traits, home décor shopping habits, media consumption, and shopping motivators of current and prospective shoppers.
Case Study 03
A Snack
That Stands Out
The Ask
Case Study 3
How do you improve on a classic? A well-known snack
brand looking to introduce a brand new product
sought in-market feedback on packaging and flavor
in advance of a national rollout.
The Action
Consumers were recruited for a two-phase mobile mission and product trial study, capturing both their in-store experience of shopping for the product, as well as at-home usage/consumption. Participants were prompted to share thoughts on brand, package, product, flavor, and competitive set throughout via quantitative and video feedback.
The Outcome
The product was validated to be differentiated enough to draw attention at point of sale on a crowded shelf, and the brand determined which flavor(s) had the best potential for wide-scale success.
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